Shipping and Delivery Policy


  • Delivery Timelines vary for different products and an estimate is displayed next to the details of every product on the website. Customers are advised to check delivery estimates before adding the product to the cart.
  • Free Shipping is available on all prepaid orders. Customers opting for cash on delivery will be charged for shipping.
  • Shipping costs are displayed next to the shopping cart and again, right before the payment. Shipping charges could vary with the selection of product, shipping location and shipping method.
  • We promise tracked shipping on all orders. As soon as your order is shipped, you will receive an email with live tracking information on the email ID provided at the time of placing the order.
  • In the event of a failed delivery attempt due to incomplete or incorrect shipping address, or even doorstep refusal, the product will automatically be returned back to our source warehouse. Any re-attempts or refunds will only be actioned after we receive the product and make contact with the customer to investigate the issue.
  • In the unlikely event of a delay in shipping your order, please contact us via email on info@toyscentral.com mentioning your order number that begins with IN-TC# so that the team can update you with the exact status of your order.
  • We reserve the right to alter, modify or update the above policy at any point, without serving any prior notice to our customers. Such modifications are usually warranted to accommodate changes in laws and regulations, imposition of shipping restrictions or internal changes in our business.

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